Frequently Asked Questions

1. Academic Questions

1.1 Registration for courses

1.1.1 How do I sign up for courses?

  • First of all, we recommend that you refer to this guide.

Here is a summary of the steps:

1. Register via https://orbitlive.huji.ac.il/. You can select the Hebrew or English system option (We recommend English, but in any event -  do not use the browser's translator.

2. Enter your student number (first 8 digits) and your Personal Code (5 digits)

3. Select the Course Registration option on the left menu.

4. If you will be finishing your studies this year, check the "Finish Masters Degree" box. (Failure to indicate that this is your final year of studies may have consequences for tuition payments).

5. Click on "Continue".

6. You are now at STEP 1. Here you must select the courses you wish to take, you'll find the options in the menu on the left side of the screen. If you want to find out more about the availability of courses or the academic program, see here.

7. The available courses are the ones marked with a green check mark (✅)

8. Click on the blue pencil to register for the course.

Repeat the process for each of the courses.

9. Continue to the end, approving and accepting as requested. Once you have finished, a link will appear with the course schedule and you will receive an email (at your HUJImail address) confirming your registration. 

1.1.2 What is the minimum and maximum number of courses I can register for per semester?

  • There is no minimum or maximum. The only exception is if you need to take preparatory courses, in which case you must take them in the first semester of your studies. We recommend that you register for 2 asynchronous courses (average) per semester, otherwise the workload can be too much.

1.1.3 Can I go through the whole year without registering for any courses?

  • No. You must be registered for at least one course. If you have a justified reason for interrupting your studies for one or two semesters, please contact your coordinator.

1.1.4 What is a propaedeutic course?

  • It is a required complement to the Master's degree courses. If in your previous studies you have not taken courses in education or Jewish studies, you must take one course in each of these areas so you will have a foundation of knowledge in these areas.

1.1.5 How do I know if I need to take a preparatory course?

  • This information will appear in the acceptance letter issued by the program administration.

1.1.6 What is the difference between "synchronous courses" and "asynchronous courses"?

  • An “asynchronous course” is one that is given through weekly videos and interactive activities, and does not require attendance at fixed times during the week. Participation involves reading the material, answering forums, and submitting tasks. Fall and spring semester courses belong to this category.
  • A “synchronous course” is one that is given live, in person, whether in a physical or virtual classroom. The Winter Intensive Seminar and Summer Seminar courses belong to this category.

1.1.7 What is the difference between “required courses”, “elective courses”, and “optional courses”?

  • A “required course” is one that you must take at some stage in order to receive your degree.
  • An “elective course” is one that you can choose, and that will count towards the 36 credits required to obtain your degree.
  • An “optional course” is one that you may take as an auditor, simply out of interest, with no obligation to present a final project. If you want it to count towards your 36 credits, you will have to present a final paper.

1.1.8 Are all the same courses given every year?

  • Only the required courses are offered every year. Elective and optional courses might be offered one year but not the next.

1.1.9 Do I need to register for the compulsory courses in the first year?

  • No. You can do them at any time during the degree, but check carefully when the courses are offered via this link.

1.1.10 Until when can I register for the courses?

  • Anytime up until classes begin for that semester.

1.1.11 Until when can I make course registration changes?

  • Up to two weeks after starting classes. After this period you have one more week, but you will have to make a special request by email to your coordinator asking him to make the change.

1.1.12 Where can I find the syllabus for each course?

  • You can find the syllabus here, by entering the number of the course.

 

1.2 Library (under construction)

 

1.3 Moodle and classes

1.3.1 How do I log in to Moodle?

  • You must use this link, and where it says "Login", choose the option “With E-mail password”. Enter your HUJImail address and HUJImail password and then press “Enter”. Make sure that you have entered the Moodle of the year corresponding to your studies and not the previous year.

1.3.2 I successfully registered for the courses. Why don't I see them in Moodle yet?

  • It takes some time before your courses appear in Moodle. We recommend that you wait two working days for the system to update so the course appears on your Moodle home page. If you registered for the course on a Thursday, you must wait at least until Sunday afternoon.

1.3.3 How do I study in Moodle?

1.3.4 How does attendance work?

  • Attendance involves participation in the forums – or the activities that replace them – weekly. Participation in the weekly activity counts as PRESENT. Non-participation counts as ABSENT.

1.3.5 How many absences are allowed?

  • You are allowed absences for up to 20% of the total classes (3 absences for courses of 13 classes).

1.3.6 What happens if I exceed this limit?

  • You lose your registration for that course. You will have to register for it over again when it is next available.  

1.3.7 Is attendance in Zoom classes, in an asynchronous course, mandatory?

  • No, but it is highly recommended that you attend or view the recorded class. If you cannot attend, we recommend that you write to the teacher.

1.3.8 Will Zoom classes be recorded?

  • Yes. They will be available on the course page in Moodle.

1.3.9 How do I submit an assignment?

1.3.10 How do I enter Moodle from previous years?

1.4 Seminar Paper

1.4.1 What is a seminar paper?

  • An extensive, theoretical, in-depth work that deals with a specific topic related to a course that you have taken during your degree. We recommend that you consult the Seminar Paper guide

1.4.2 What is the process for completing my seminar paper?

1.4.3 Is it mandatory to write a seminar paper?

  • Yes.

1.4.4 Who should I contact to discuss my topic and my research plan?

  • Everything related to the academic aspects of the seminar paper must be discussed directly with the course teacher. We recommend that you consult the Seminar Paper guide.

1.4.5 How much time do I have to complete the seminar paper?

1.5 Credits

1.5.1 What is a credit?

  • Credits or (credit points) are determined by the number of study hours per week.

1.5.2 How many credits do I need to finish the Master's degree?

  • 36 (10 of these for synchronous courses and 26 for asynchronous courses).

1.5.3 Does the seminar paper add credits?

  • No.

1.5.4 Do the propaedeutic courses add credits?

  • No.

1.5.5 Does the Academic Writing course add credits?

  • No.

1.5.6 Is it compulsory to take the semester course of Academic Writing?

  • Yes, unless you have written a seminar paper/thesis for a previously completed university degree, and you can prove this.

1.6 Fall and Spring Semesters

1.6.1 What is the fall semester?

  • Fall Semester begins in October and ends in January.

1.6.2 What is the spring semester?

  • Spring Semester begins in March and ends in June/July.

1.6.3 What is the modality of the courses offered in the fall and spring semesters?

  • Asynchronous courses.

1.7 Summer seminar

1.7.1 When is the summer seminar?

  • We recommend you check the academic calendar here.

1.7.2 How long is the summer seminar?

  • Two weeks.

1.7.3 Are there classes every day?

  • Yes, Sunday to Thursday, from 8:30 AM to 6 or 7 PM.

1.7.4 When do I enroll in the Summer seminar courses?

  • Usually one month before the Summer seminar begins. Registration is done through the coordinator, not through the "orbit" system.

1.7.5 Do I need to participate in the Summer seminar in the first year?

  • Not necessarily. You can do it in your first or second year. You can also do part of it the first year and the rest the second year (if you want to travel to Israel twice).

1.7.6 What is the modality of the summer courses?

  • The Summer seminar courses are face-to-face, on the campus of the Hebrew University.

1.7.7 When do I have to submit the final Summer seminar papers?

  • The deadline for delivery of work is September 30 of the same year.

1.7.8 Where do I stay for the summer seminar?

  • If you have friends or family in Israel, you may want to stay with them; it is also possible to rent an apartment at short notice. The options that the university offers are the university dormitories, or the accommodations at Beit Maiersdorf. We recommend you check with your coordinator for special conditions offered to students of the International Master's Degree.

1.7.9 What costs do I have to take into consideration for the Summer seminar?

  • The costs of the air ticket, board, and daily expenses are borne by the student. The academic costs and outings included in the program are included in the tuition cost.

1.8 Winter Intensive Semester

1.8.1 When the Winter Intensive Sessions happen?

  • Every year the Winter Intensive Sessions are held over the month of February.

1.8.2 What is the modality of the Winter Sessions?

  • Winter Intensive courses are synchronous courses: they are given live, via Zoom. Attendance is mandatory.

1.8.3 How many credits do I need in the Winter Intensive Sessions?

  • 4 credits are required. You can distribute them over the two years of studies, or take them all in one winter.

1.8.4 Do I need to do the Winter Sessions the first year?

  • Not necessarily. You can do it during either your first year or second year. You can also do part of the Winter Sessions in the first year and the rest the second year.

1.8.5 Do I have to take all the courses?

  • You must take the required courses. In addition, since the winter courses are synchronous courses, they will allow you to reach the necessary 10 credits of synchronous courses.
  • If you choose the Entrepreneurship and Innovation option, you must take all the Winter Intensive courses the same year you will take the Summer seminar.

1.8.6 When do I sign up for the winter courses?

  • Registration must be completed when enrolling in the Fall semester courses through the Orbit system.

1.9 Entrepreneurship and Innovation Option

1.9.1 Can I take this option both years of study?

  • No. As of 2023-2024, the Entrepreneurship and Innovation option is offered alternately. In other words, the next one will be offered in 2025-2026. The Culture and Identity option is offered every year.

1.9.2 In what language is the Entrepreneurship and Innovation option offered?

  • It is given exclusively in English (unlike the Culture and Identity option). If your command of English is not excellent, we recommend that you do not take it.

1.9.3 What is special about this option?

  • It is novel and unique in that it applies the principles of social entrepreneurship to education and, specifically, Jewish education. Beyond the valuable knowledge, you will develop an entrepreneurial project that you will have ready to implement in your institution or community.

 

2. Administrative Questions

 

2.1 Student ID number

2.1.1 What is the Student/ID number?

  • The student number is your identity number for the university. It is a number composed of 9 digits.

2.1.2 What is my Student/ID number?

  • Once you have completed the registration to the university you will receive an email with the subject: The Hebrew University of Jerusalem - Candidacy Acknowledgment - (ID NUMBER)

2.1.3 What do I do if the system asks me for 8 digits of my Student/ID number?

  • Enter the first 8 digits. Do not enter the ninth digit.

2.2 Personal Code

2.2.1 What is the Personal Code?

  • This  is your password to enter the course registration system. (You may be requested to enter your Personal Code also for  other purposes.) It is a 4- or 5-digit number (usually 5).

2.2.2 What is my Personal Code?

  • The same email where your ID number appears will also show your Personal Code. If you need to retrieve your Personal Code, click here.

2.3 Calendar and academic program

2.3.1 Where do I find the academic calendar?

The general academic calendar of the Hebrew University is published online and you can access it in translation by clicking here (under construction)..

2.3.2 Where do I find the academic program?

The academic program of the Master's degree is published online and you can access it in translation by clicking here.

2.4 Personal Information Portal

2.4.1 How do I enter the personal information portal?

  • Click on this link, and choose the option “With E-mail password”. Enter your HUJImail and password and then press “Enter”.

2.4.2 What is the Personal Information Portal for?

  • The Personal Information page (Student Personal Information) is the main portal for studies at the Hebrew University. Through this portal, among other things, tuition and fee payments are made, a Confirmation of Studies certificate can be issued, and course grades can be viewed.
  • It is essential to familiarize yourself with the portal since this is where your student information is stored and where a large part of the administrative procedures are carried out.

2.4.3 How often should I access the Personal Information Portal?

  • Each month. We recommend that you enter once a month to check the status of your account.

2.5 Payments and receipts

2.5.1 Where do I make tuition payments ?

  • On the Personal Information Page, click "Balance sheet", to view three options: Debt payment, Balance sheet and Payments list. 

2.5.2 How is payment made?

  • Select "Debt payment" to make a payment.
  • Click "Debt payment" and agree to the terms by marking the checkbox. Once done, a "apyment" screen will open, allowing you to proceed with the payment. At the top of the screen, select the relevant academic year. In the "Payment sum" field, the required amount will be displayed. Next, click the corresponding tab to select your preferred payment method - Credit Card, Voucher or Deposit. If paying by Credit Card, click the "Credit Card" tab and fill out the required fields. Complete the process by selecting "Make Payment".

2.5.3 Is the payment made in one lump sum or in installments?

  • Both possibilities exist. By changing the amount displayed, you can pay a different amount than the one indicated (except for the initial deposit). Note that reducing the amount may incur additional interest and linkage diffrences on the unpaid portion.  

2.5.4 What should I do if I have problems paying my fees or if a payment has not been processed correctly?

  • You must communicate in English with the Payments Department using this form. You will need to fill in your data and explain the problem in detail. They will reply to you at HUJImail.

2.5.5 How do I know if I have paid?

  • Check your HUJImail, where you should have received the payment confirmation.

2.5.6 I have made the payment correctly, but it still shows that I owe the same amount of money.

  • If you have made the payment correctly, you should receive the payment confirmation to your HUJImail. The system can take a day or two to update.

2.5.7 How do I obtain a payment receipt?

  • The payment receipt is sent directly to HUJImail. Sometimes this takes a few hours. If you need a receipt for a previous payment, you must contact the Payments Department, in English, using this form.

2.5.8 What language will the payment receipt be in?

  • If the Personal Information Page was in English when you made the payment, the receipt will be in English. Otherwise, it will be in Hebrew.

2.5.9 What document/ID do I need to enter to make the payment?

  • The identity number with which you registered at the university. Usually your passport.

2.5.10 Can I make the payment with a debit card?

  • No. Credit card only.

2.5.11 Why don't I see the payments I made last year?

  • The payments made are reflected by year. If you want to see last year's payments, you must enter here to request the printout.

2.5.12 How much does the Master's degree cost?

  • You can find the updated tuition costs here.

2.5.13 Is the security payment mandatory?

  • Yes. This is a mandatory cost for all university students, for each year of their studies.

2.5.14 How do I cancel Student Association and Welfare payments?

2.5.15 Is there a time limit for cancelling Student Association and Welfare?

  • Yes, there is a time limit for cancelling. Thereafter the system assumes that you wish to receive these services.

2.5.16 What happens if I do not cancel Student Association and Welfare?

  • The university will charge you, since the assumption is that you want to receive these services.

2.6 Scholarships

2.6.1 When is the scholarship deposited?

  • Your scholarship will be deposited in installments during the year. You will receive a detailed table before the start of the school year.

2.6.2 Are the scholarship payments automatic?

  • No, the scholarship payments depend on your progress as committed to in the scholarship agreement you signed.

2.7 Student card

2.7.1 How do I process my student card?

  • You can find all the information here.

2.7.2 I have finished processing my card, what do I do now?

  • If you have completed the process correctly, notify your coordinator. The card is being prepared. If you have selected the option of sending it to the university, your coordinator will notify you when he has it in his possession.

2.8 Grades

2.8.1 How can I check my grades online?

  • On the Personal Information Page, click "Exams/Grades" to access three options: Exam Schedule - Student, Grade List and Overlapping Exams. Click "Grades List" to view your gardes and the grade distribution of yoir courses. 

2.8.2 What is the minimum grade to pass assignments/courses?

  • 60 points out of 100.

2.8.3 How is the final grade calculated?

  • 80% is made up of the average of the grades obtained in all your regular courses (which count for credits).
  • 20% of the final grade comes from the grade for your seminar paper.

2.9 Study certificates

2.9.1 How can I get a certificate confirming that I am a regular student of this program?

  • On the Personal Information Page, click "Documents and Approvals" and select "Docuemnts" to download documents free of charge, such as proof of enrollment and tuition payment confrimation. 

2.10 Withdraw from the university

2.10.1 What do I have to do to withdraw from the university?

  • You can find all the information here.

2.11.1 Do I have to notify anyone before withdrawing?

  • It is advisable that you notify your coordinator, and then access the following link, cancel the courses that can be canceled, and pay outstanding debts. This ensures that you will not incur fines and surcharges later on.

2.11 HUJImail

2.11.1 Is it mandatory to activate my HUJImail?

  • Yes. With your HUJImail address you can enter the various portals of the university. Also, all emails related to your studies and the university are sent to the HUJI address.

 

2.11.2 How do I activate my HUJImail?

  • All the information appears on the HUJImail site. See here for a step by step guide.

2.11.3 How can I access my university email once I have activated it?

  • All the information appears on the HUJImail site. See here for a step by step guide.

2.11.4 How can I forward emails from HUJImail to my personal email?

  • The instructions for automatically forwarding HUJImail emails to your personal account are here.
 

 

 

3. Registration Questions

 

3.1 Registration requirements

 

3.1.1 What are the requirements to enroll in the Melton Master's Degree?

Official academic records and a Bachelor's degree from an institution recognized by the Hebrew University, with a grade point average of at least 80 or its equivalent. For those applicants whose universities use other point average systems, the Admissions Office will evaluate each case and determine the grade equivalencies.

- Statement of Intent: 300-500 words in English detailing why you are interested in this program, your academic and professional goals, and how you believe the program will help your future.

- Professional resume or CV.

- Two letters of recommendation (total) from teachers/lecturers who have taught you or educational institutions where you have worked.

- English proficiency certificate.

3.2 English Level

3.2.1 Is it mandatory to have a certain level of English to take the Melton Master?

  • Yes. Most of the bibliography of the master's degree is in English. It is important that you can read texts in English. To certify your knowledge, it is enough that in your previous studies you have approved an English course as part of the curriculum, or that you pass with a minimum of 80 points in the reading comprehension section of the TOEFL iBT exam or 6 points in the same section of the IELTS exam.

3.2.2 What international English exam is recognized by the university?

  • The TOEFL iBT certificate or the IELTS certificate.

3.2.3 What score must I obtain for my certificate to be recognized?

  • A minimum of 80 points in the reading comprehension section of the TOEFL iBT exam or 6 points in the same section of the IELTS exam.

3.2.4 I have already completed my registration to the university and I have been accepted. How do I know if I must submit the English certificate?

  • The admission letter issued by the program director states whether or not you need to submit the certificate.

3.2.5 By when do I have to submit the English level certificate?

  • Before starting your studies.

3.3 Registration Process

3.3.1 What are the steps to follow to enroll in the university?

  • In this guide, we present the process to enroll in the university.

1. Admission Requirements: Ensure you meet all the admission requirements, including holding a Bachelor's Degree from a recognized institution and meeting the English proficiency criteria.

2. Document Preparation: Gather all necessary documents, such as transcripts, degrees, English proficiency certificate, letters of recommendation, resume (CV), and statement of intent.   

3. Online Application: Complete the online application at the Hebrew University of Jerusalem's website. Attach all required documents in an orderly and accurate manner.

4. Tuition Payment: Follow the instructions to pay the application fee.

5. Submission: Confirm and submit your application by pressing the "SUBMIT" button in the "Submission Status" section. A confirmation email will be sent to you.

6. Admission Letter: Wait for the admission letter to arrive. This process may take some time.

3.3.2 What is a “Statement of Intent”?

  • It is a letter of intent explaining why you are interested in pursuing the Master's degree.

3.3.3 What option should I choose to enroll in the Melton Master's Degree?

  • When enrolling, ensure you follow the correct steps by selecting the following options:

"2025 Second Semester"

"200 - Education"

Non-research Master's

Choose between programs: "200-1572" (in English) // "200-2245" (in Spanish).

3.3.4 How do I know if my enrollment application was accepted? How long do I have to wait?

  • After submitting your registration request, you should receive a confirmation email. The admission letter will follow within a few days, containing further instructions.

3.3.5 How should I proceed with the registration fee payment?

  • Fill in the Payment Info and click on the "Submit Payment" button at the end of the page.

3.3.6 Can payment be made by debit card?

  • No. Payment must be made with a credit card.

3.3.7 What do I do if I have finished my degree but have not yet received my certificate and transcript?

  • You can submit proof that your degree is in process and then have until the start of the course to submit your transcript.

3.3.8 If I already sent the documentation when I applied for the scholarship, do I have to upload it again when I complete the registration?

  • Yes. It is necessary to upload all the required documentation to the registration portal.

3.3.9 If I was granted a scholarship, how long do I have to register for the Master’s degree?

  • You have two weeks from the date of receiving the scholarship notification email to register. After this period, you may still register, but you will not receive the scholarship.

 

4. Technical Support Questions

4.1 Technical support

4.1.1 Who do I contact if I have a problem accessing Moodle, the personal information page, or HUJImail?

  • Contact the technical service by WhatsApp: +972 52-588-6733. Have your passport handy.

 

4.2 - VPN - Rumba

4.2.1 How do I use the VPN offered by the university?

  • You can find all the information in this link.